Privacy Policy
Last revised: January 2025
At RMA Joli Day Inn, Puducherry, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a reservation with us.
1. Information We Collect
We collect information you provide directly to us when you make a room reservation, contact our team, or submit an enquiry. This includes your name, email address, phone number, physical address, arrival time, and any special requests. We also automatically collect standard website usage data, such as IP addresses and browser types, to improve our services.
2. Secure Payment Processing
At RMA Joli Day Inn, we operate on a "Book Now, Pay Later" model. We do not collect or store any credit card information or payment details on our website. All final payments are processed securely offline at the hotel property upon your arrival or departure.
3. How We Use Your Information
We strictly use your personal information to manage your booking, communicate reservation details, prepare for your arrival, and respond to your enquiries. We do not sell, rent, or share your personal data with third-party marketers.
4. Information Sharing
Your information is kept strictly confidential within hotel management. We only share data with essential third-party service providers (such as our email delivery systems and secure property management systems) solely for the purpose of fulfilling your reservation. These providers are bound by confidentiality agreements.
5. Data Security
We implement robust security measures to protect your personal information during transmission and storage. Our website uses SSL encryption to ensure your booking data is transmitted securely to our management systems.
6. Cookies
Our website uses cookies to ensure basic website functionality and to provide a smooth browsing experience. You can control cookies through your browser settings.
7. Your Rights
You have the right to access, correct, or request the deletion of your personal information stored with us. To exercise these rights, please contact our management team directly.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page before making new reservations.
For any privacy-related questions, please contact us at rmajolidayinn@gmail.com.